As reported a few days ago, some users on MacBook Pros from 2013 and 2014 are facing a black screen issue, effectively bricking the laptops. It is advised that you don’t update these machines to Apple’s latest macOS until a more permanent solution is at hand. However, if you are one that has updated your MacBook Pro and are facing the black screen issue, then there is a fix from Apple that can help you.
Apple has addressed the issue in its support page and you can get the latest details there. Here is a quick look at some of the steps Apple recommends on its support page to try and fix the black screen macOS Big Sur install issue.
How to fix macOS Big Sur update black screen issue
If your Mac no longer starts up successfully, these steps might help resolve the issue:
- Press and hold the power button on your Mac for at least 10 seconds, then release. If your Mac is on, it turns off.
- Unplug all external devices from your Mac, including any displays and USB accessories, and remove any card inserted in the SDXC card slot. Then turn your Mac on.
- If the issue persists, reset the SMC as described for notebook computers with a non-removable battery.
- If the issue persists, reset NVRAM or PRAM.
- If none of these solutions work, please contact Apple Support for further assistance.
It should be noted that the above support page will be updated with new information as and when it is available. We at Digit have updated the 16-inch MacBook Pro (review) and the 2018 MacBook Air (review) and haven’t faced any major issues yet.
Apple announced macOS Big Sur back in June 2020 and the OS went live for users to download last week. You can check if your Mac is compatible with the new OS and how to download Big Sur here.
Speaking of Apple, its subscription service, Apple One is available in India and you can learn more about it here. You can also check out our review of the Apple iPad Air 2020 here. If you are looking to pick up a new Mac, then know that Apple has discontinued the Intel-based MacBook Air in India in favour of the recently launched MacBook Air powered by the Apple M1 chip. You can learn how to buy the new Mac in India here.